FAQs SP Pro


MT4 is widely used trading platform which was developed by MetaQuotes in 2005. MT4 is not only used for foreign exchange business but also in other markets. SPL customers can use MT4 platform to trade foreign currencies, stock index and commodities.

There are several reasons why MT4 is popular:

MT4 can be used for automatic trading, and you can customise and create your own calculation formula. 

MT4 has the highest level of customization, where a large number of APPs can be used to improve its graphics, user interface and functionalities.

MT4 is a one-stop shop that can be used to trade with various suppliers.
Yes, MT4 supports both iPhone and Android systems.

Email notification will be sent after the account open success. You can find your account number and password in your email mail box.
You can contact our customer service or send email to our official email address to apply password reset. You can also contact our customer service and ask for "password reset application”. You need to fill up details and signed the application and sent email to our official email address or our customer service. You will receive our email of "Password reset success notification” in your email mailbox. You can use the new password in the email and modify the password.  
Usually, this caused by the server selection error or password enter error. "SecurityPlacements-Demo” is for demo account server and "SecurityPlacements-Live” is for Standard account server. Please choose the right server. Initial password composites with letter and number. Please make sure type in the correct password or copy and paste from the notification email.  
You can contact your customer service to apply demo account extension. 
This may caused by operation system before windows XP/ 2003 version. Please contact our customer service for more information. 

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